This weeks post is gonna be about email analysis. The example used here will be an email I received from PayPal titled 'Dominika, say hello to your new wallet'. I'm gonna analyse it using a list of questions to make it a bit more organised.
Would you ever open it? Yes, I do as it provides information about a service I use quite often and this particular email informs about a new app version of this service .
Any personalisation? The email is relatively personalized - it uses the customer's first name in the title as well as in the main text. I doesn't however have any personalized offers or links to other pages.
Template? The design and the general look of the email is very simple - it's not very colorful, there's not too many images (there are two interchanging pictures of a wallet and a smartphone and a few fashion shops logos for which you can already pay with the new app).
Call to action? There is a call to action: 'Download the free app' and 'Check in to pay with the app at hundreds of shops including…', which are the only two in this email, the rest of it is just information.
URLs of images? At a first glance there doesn't seem to be any embedded information in the URLs of the images (such as my email address), however that may be due to my inability to find it.
Critique? In general the email is informative but not very exciting. Perhaps a use of a bit more images or colors could brighten it up.
Landing page? The page that opens after clicking the big button is where you can download the app for either iPhone or an Android phone. It also roughly explains how to use the app (by linking your bank account or debit/credit card to your new app account). After that, there are a few example of how this new app can make your life easier.
Calls to action? There is only one call to action that is repeated on the top and bottom of the page: 'Download our all-new app'.
Personalisation? This page is not personalized at all - there is no use of the customer's first name of any customized offers or links.
Critique? Visually the page looks good, it's not overloaded with images or text, yet at the same time there's not much information you get out of it like a guide to actually linking your bank account to you app account.

